ACC Connect: User Manual

ACC Connect is the staff app for ACC Education. Use it to check in to your classes, manage your schedule, request leave, read school notices, and keep your profile and documents up to date.

This manual walks through every screen with a screenshot and step-by-step instructions. Screenshots use sample data ("Sarah Johnson"); your own information will differ.

Contents

  1. Who can do what (roles)
  2. Signing in
  3. First-time setup (onboarding)
  4. Home and check-in
  5. Schedule
  6. Leave
  7. Notices
  8. Notifications
  9. Profile, documents and settings

1. Who can do what (roles)

Everyone uses the same screens; some actions are hidden depending on your role.

Capability Field staff (teacher, substitute, Thai staff, assistant, admin, staff) Office staff (super admin, manager, coordinator, accountant)
Check in to location / class Yes No
Face ID setup and verification Yes No
Request leave Yes Yes
View schedule Yes Yes
Read notices and notifications Yes Yes
Edit own profile and documents Yes Yes

There are no separate "admin" screens. Office-staff roles simply see the app without the check-in and Face ID features.


2. Signing in

Log in

Login screen
  1. Enter your work email and password.
  2. Tap Log in.

If you forget your password, tap Forgot password on the login screen.

Forgot password

Forgot password screen
  1. Enter your work email.
  2. Tap submit. A reset link is emailed to you.
  3. Open the link, set a new password, then return to the app and log in.

Change password

Change password screen

Reached from Profile → Settings → Change password.

  1. Enter and confirm your new password. The rules below the field turn green as each requirement is met.
  2. Tap to save. You are signed out and asked to log in again with the new password.

3. First-time setup (onboarding)

The first time you sign in, the app guides you through a few setup steps. You cannot use the main app until the required steps are done.

Accept policies

Policy acceptance screen
  1. Read each policy (Privacy, Terms, Biometric consent).
  2. Tick the agreement box.
  3. Tap continue to move to the next policy.

Required documents

Required documents step
  1. The app lists the documents you must provide.
  2. Tap a document to upload it (you are taken to the document editor).
  3. You can choose Skip for now if allowed and add them later from your profile.

Set up Face ID (field staff only)

Face ID setup intro

Face ID lets you verify yourself when checking in.

  1. Read the tips (good lighting, face the camera, no mask or sunglasses).
  2. Tap Start scan and follow the on-screen prompts to capture your face.
  3. Tap Set up later to postpone.

The camera capture step needs a real device camera and does not appear in these screenshots. Office-staff roles skip Face ID entirely.


4. Home and check-in

Home screen

The Home tab is your daily dashboard:

To check in (field staff): follow the check-in card on Home. When a class requires it, the app opens Face ID verification to confirm it's you.

Attendance card

The Attendance card shows your totals for the current month (Asia/Bangkok):

Tile Meaning
Total All classes this month.
Present Checked in on time.
Late Checked in late.
Absent Class ended with no check-in.

The card refreshes when you pull down on Home. It is hidden if there's no data for the month.

Check-in rules

There are two check-ins: one for the location (when you arrive) and one for each class (your attendance).

1. Location check-in: done once when you arrive at a campus.

2. Class attendance: recorded for each class.

Your class status is then shown automatically:

Status Meaning
Upcoming Class hasn't started; not checked in yet.
Arrived You checked in at the location.
Present Attendance recorded within 15 minutes of the start: on time.
Late Attendance recorded more than 15 minutes after the start.
Absent The class ended with no attendance recorded.
Moved The class was replaced by another schedule.
Cancelled The class was cancelled by an approved leave.

Tips: enable location/GPS and grant the app permission, and finish Face ID setup before your first class. If check-in is refused, you're usually outside the allowed area, outside the time window, or haven't done the location check-in yet.


5. Schedule

Monthly calendar

Schedule calendar

The Schedule tab shows your classes on a monthly calendar.

A day's classes

Schedule day detail

The day view lists each class on a timeline with its time, subject, location, and status (Upcoming, Arrived, Present, Late, etc.). Tap a class for details.

Class details

Class detail

Shows the full details of a single class: subject, level and section, time, and location.


6. Leave

Your leave requests

Leave list

The Leave tab lists your requests with their status:

Tap Request leave (the button at the bottom) to create a new request.

Request leave

Leave request form
  1. Leave type: tap to choose (Annual, Sick, Personal, etc.).
  2. Duration: tap the date field and pick your start and end date on the calendar. Pick the same date for both to take a single day off. Past dates are allowed (for example, a sick day you didn't plan).
  3. Affected classes: the app lists the classes in that period. They are all ticked by default; untick any class you do not want included. Cancelled or already-moved classes are not shown.
  4. Reason: optional.
  5. Attachment: optionally attach a PDF or image (max 10 MB), e.g. a medical certificate.
  6. Tap Submit request.

Leave details

Leave detail

Opening a request shows its dates, reason, status, the decision (who decided and when), and the affected classes. If a request is still Pending and it's yours, a Cancel request button appears at the bottom.


7. Notices

Notices list

The Notices tab shows school announcements (closures, policy changes, events). Tap a notice to read the full text. Pull down to refresh.


8. Notifications

Notifications

Open notifications from the bell on the Home screen.


9. Profile, documents and settings

Your profile

Profile screen

Open Profile from the avatar on Home. It shows your personal details, your documents, and how complete your document set is. From here you can edit your profile, manage documents, and open Settings.

Edit profile

Edit profile
  1. Update your personal, contact, bank, or emergency information.
  2. Tap your photo to change it.
  3. Save your changes.

Settings and logging out

Settings

Settings holds account actions:

If a screen ever fails to load with a "User not signed in" error, use the Log out button on that screen to clear your session and log in again.